
WEB SITE TERMS OF USE
Welcome to this Wyndham Vacation Ownership, Inc. (WVO) Web site ("Web Site"). WVO provides and makes
available this Web Site subject to the following terms of use ("Terms"). These Terms explain a
contractual agreement between you ("user," "you," "your") and WVO regarding your use of this Web Site.
You should print a copy of these Terms for your records. Please note, however, that WVO may update and
amend these Terms from time to time as WVO deems necessary in its sole discretion.
1. WHAT YOU SHOULD KNOW & HOW CHANGES CAN BE MADE
The primary goal of this Web Site is to provide you with access to information about WVOs businesses,
facilities, services, products, and related links to meet your needs with respect to these businesses,
facilities, services and products (the "Content"). These Terms are meant to protect all of the visitors
to and users of this Web Site, and your access to and use of this Web Site signifies your agreement
with these Terms. DO NOT USE THIS WEB SITE IF YOU DO NOT AGREE WITH THESE TERMS. WVO reserves the
right, in its sole discretion, to modify, alter or otherwise update these Terms, or to change or delete
any features of this Web Site, at any time. Such modifications, alterations, and updates to the Terms
shall be effective immediately upon posting. You agree to be bound by such modified, altered and
updated Terms if you access or use this Web Site after WVO has posted notice of such modifications,
alterations or updates. IF YOU DO NOT AGREE WITH ANY OF THE MODIFIED , ALTERED OR UPDATED TERMS, THEN
YOU SHOULD NOT USE THIS WEB SITE AFTER SUCH MODIFICATIONS, ALTERATIONS OR UPDATES HAVE BEEN POSTED.
This Web Site will permit you to link to many other Web sites that may or may not be affiliated with
this Web Site and/or with WVO. Section 7 below contains additional information about these other linked
Web sites. These other linked Web sites, including the Web sites of WVOs affiliated companies, as well
as the Web sites of WVOs third party content providers, merchants, business partners, sponsors and
licensors (collectively the "Providers"), may have different terms of use that are not the same as
these Terms. Your access to and use of such linked Web sites through links provided on this Web Site
are not governed by these Terms but, instead, are governed by the terms of use and policies of those
Web sites, and WVO disclaims any and all responsibility for your access to and use of such linked Web
sites.
You should note that these Terms contain additional disclaimers and limitations on WVOs liability,
which can be found in Sections 9 and 10 below. Please read these carefully and make sure that you
understand them before continuing with your use of this Web Site.
2. PRIVACY
Registration data and certain other information about you that you may submit or provide to WVO through
this Web Site is subject to WVOs Internet Privacy Policy. For more information about WVOs use and
protection of your information, please review WVOs Internet Privacy Policy.
3. USE OF THIS WEB SITE & INTELLECTUAL PROPERTY RIGHTS
WVO controls and (either itself and/or through its third party hosts) operates this Web Site. All
Content on this Web Site, including, but not limited to, text, images, illustrations, graphics, logos,
digital downloads, data, software, headers, icons, scripts, audio clips, and video clips, is the
property of WVO or its Providers, and is protected by copyrights, trademarks, service marks, and/or
other intellectual property rights (which are governed by and subject to United States and
international copyright laws and treaty provisions, privacy and publicity laws, and communication
regulations and statutes). The Content is owned and controlled by WVO, its affiliated or related
entities, or the Providers that have licensed or otherwise made available their content or the right to
market their products and/or services to WVO. Content on this Web Site or any Web site owned, operated,
licensed or controlled by the Providers is solely for your personal, non-commercial use, and may not be
used in any manner that is likely to cause confusion among WVOs customers, other users of this Web
Site, or the general public. You agree to abide by all additional copyright notices, information, or
restrictions contained in or with any Content.
You may download or make a single copy of any Content contained on this Web Site solely for your
personal, non-commercial use, consistent with these Terms, provided that you maintain all copyright and
other notices contained in or with such Content. Except as otherwise specified above, you may not copy,
reproduce, duplicate, republish, upload, post, transmit, distribute, sell and/or exploit the Content in
any way (including by e-mail or other electronic means) for commercial use without the prior written
consent of WVO or the Providers. You may request consent by faxing a request to WVOs Legal Department
at 407.370.5222. Your modification of the Content, use of the Content on any other linked Web site or
networked computer environment, or use of the Content for any purpose other than personal,
non-commercial use, without the prior written consent of WVO or the Providers, violates the
intellectual property rights and proprietary rights of the Content owners and is strictly prohibited.
You may not use any registered or unregistered trademarks, service marks, copyrighted materials or
other proprietary information or intellectual property appearing on this Web Site, including, but not
limited to, any logos, images or characters, and also including any meta tags or similar code or hidden
text or elements containing such information or property, without the express written consent of the
owner of the mark or copyright. You may not frame any trademarks, service marks, copyrights, logos,
images, text, or other proprietary information or intellectual property of WVO, or otherwise
incorporate into another Web site any of the Content or other materials on this Web Site, without WVOs
express prior written consent. You may not deep link to any page of portions of this Web Site without
WVOs prior written consent. You may, however, create or provide a hypertext link or hyperlink to the
home page of this Web Site provided that you do not make or attribute to WVO, its affiliated or related
entities or Providers any false, misleading, defamatory, libelous, derogatory, or offensive statements.
Any such link cannot include any logos, graphics or trademarks of WVO, its affiliated or related
entities or Providers without WVOs express prior written consent.
Violation of trademark and copyright laws (Infringement) may result in significant civil liability or
criminal penalties under United States and/or international copyright and trademark laws. You recognize
that any reproduction or use of Content, copyrights, trademarks, service marks, or other intellectual
property on this Web Site, except as authorized by these Terms, is considered intentional Infringement.
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied and posted on this Web Site in a way that constitutes
copyright infringement, please provide WVOs Agent for Notification of Claims of Copyright Infringement
the information specified below.
A description of the copyrighted work that you claim has been infringed;
A description of where the material that you claim is infringing is located on the Web Site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not authorized by
the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is
accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
An electronic or physical signature of the person authorized to act on behalf of the owner of
the copyright interest;
Written notification containing the information set forth above must be submitted to the following
Agent for Notice of Claims of Copyright Infringement:
Susan L. Crane
Wyndham Worldwide Corporation
1 Sylvan Way
Parsippany, NJ 07054
Telephone Number of Designated Agent: (973) 496-5139
Facsimile Number of Designated Agent: (973) 496-4624
Email Address of Designated Agent: susan.crane@wyndhamworldwide.com
4. USER'S RESPONSIBILITIES
You warrant and represent to WVO that you will not use this Web Site for any purpose that is unlawful,
illegal or prohibited by these Terms, including, without limitation, the sending, posting,
transmitting, displaying, distributing, or knowingly receiving of or searching for any threatening,
harassing, libelous, defamatory, obscene, scandalous, inflammatory, sexually oriented, pornographic, or
profane material, content or images, or other images, content or messages that might be considered
lewd, lascivious, excessively violent or otherwise offensive. If you violate any of these Terms, your
permission to use this Web Site immediately terminates without the necessity of any notice. WVO, at its
sole discretion, retains the right to deny access to this Web Site to anyone for any reason, including
for violation of these Terms. Some of these types of violations are more fully described below in
Section 5.
You are solely responsible for the content, accuracy and your use of your Information, and WVO merely
acts as a passive conduit for your online distribution and publication of your Information. As used in
these Terms, "Information" means any information or data that you submit to or through this Web Site
and any information or data that is generated by this Web Site as a result of your use of or access to
this Web Site. Certain special rules and restrictions may apply to your Personally Identifiable
Information. For more information regarding these special rules and restrictions please review WVOs
Internet Privacy Policy [ADD HYPERTEXT LINK].
In the event that you are provided with user identification numbers or codes (collectively, "ID's"),
confirmation numbers, and/or passwords (as applicable) in the use of this Web Site, you shall maintain
such user ID's, confirmation numbers, and/or passwords in confidence, and you agree not to distribute
or disclose the same to third parties. It is your responsibility to notify WVO if WVO needs to change
or discontinue any of your ID's, confirmation numbers, or passwords. It is also your responsibility to
immediately request discontinuation of an ID, confirmation number, or password upon your knowledge or
belief that such ID, confirmation number, and/or password is or may be subject to theft, unauthorized
use or access, or a breach of confidentiality. WVO may suspend or terminate your service or access to
this Web Site if it believes that such theft, use, access or breach, or any other breach of these
Terms, has occurred.
You agree that any Information that you provide will be true, accurate, current and complete. If you
provide any Information that is untrue, inaccurate, not current or incomplete (or WVO has reasonable
grounds to suspect that such Information is untrue, inaccurate, not current or incomplete), WVO has the
right to suspend or terminate your access and activity relating to, and to refuse any and all current
or future use of, this Web Site.
5. PROHIBITED ACTIVITIES
You are specifically prohibited from any use of this Web Site, and you agree not to use or permit
others to use this Web Site, for any of the following:
(a) take any action that imposes an unreasonable or disproportionately large load on, or waste of
valuable time for, the Web Site's infrastructure or resources, including, but not limited to, sending
or promoting the distribution of "spam," junk mail, chain letters, or other such unsolicited or
unlawful mass e-mailing techniques;
(b) disclose to, or share with, any unauthorized third parties the IDs, assigned confirmation
numbers and/or passwords, or use the IDs, assigned confirmation numbers and/or passwords for any
unauthorized purpose, or otherwise allow or facilitate others to gain access to WVOs information
technology systems, environments, networks, files, data or accounts through the use of the IDs,
assigned confirmation numbers and/or passwords;
(c) access or attempt to access WVOs information technology systems, environments, networks,
files, data or accounts to which express authorization has not been obtained (including access to data
not intended for You), or log into a server or account that you are not authorized to access;
(d) attempt to decipher, decompile, disassemble, modify, remove or reverse engineer any of the
software or HTML code comprising or in any way making up a part of this Web Site;
(e) interfere with, disrupt, disable or damage (or attempt to interfere with, disrupt, disable or
damage), in an unauthorized manner, the use or operation of this Web Site or WVOs, its affiliated or
related entities or the Providers systems, equipment or applications, or service to any user, host,
or network, including by use of any programs, scripts, commands, viruses, worms, web bugs, harmful
code, Trojan horses, other contaminants, or otherwise. This includes "denial of service" attacks,
"flooding" of networks, deliberate attempts to overload a service or to burden excessively a service's
resources, attempts to "crash" a host, and/or modifying or rerouting any Content or services provided
at this Web Site;
(f) attempt to circumvent or subvert system or network security (i.e., authentication) mechanisms,
or probe the security of any system, network, or account, associated or used in conjunction with this
Web Site;
(g) upload, post, email or otherwise transmit any Information, Content, or proprietary rights that
you do not have a right to transmit under the Terms, any law or other contractual or fiduciary
relationships; and/or
(h) use any robot, spider, intelligent agent, meta-searching, other automatic device, or manual
process to search, monitor or copy WVOs Web Site pages or the Content in violation of the Terms or
without WVOs prior written permission, provided that generally available third party Web browsers such
as Netscape Navigator® and Microsoft Internet Explorer® may be used without such permission.
6. INFORMATION POSTED TO WEB SITE
With respect to all Information you elect to post to publicly accessible areas of the Web Site, you
agree that WVO has the right to use, reproduce, copy, modify, publish, distribute, perform and display
such Information (in whole or part) on worldwide basis; provided that such use is in accordance with
the terms of WVOs Internet Privacy Policy.
You acknowledge and agree that WVO may preserve Information, and may also disclose Information if
required to do so by law or in the good faith belief that such preservation or disclosure is reasonably
necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any
Information violates the rights of third-parties; or (d) protect the rights, property, or personal
safety of WVOs business, employees, Providers, affiliated or related entities, users, and/or the
public.
7. LINKS TO THIRD PARTY WEB SITES
This Web Site may contain links to third-party or Provider Web sites not under WVOs control or
operation (the "Linked Sites"). The links will let you leave this Web Site and be directed to and
access the Linked Sites, which you access is at your own risk. You acknowledge that WVO provides the
Linked Sites for your convenience and information only. WVO does not endorse, nor is it responsible
for, any content, information, or other related materials, products or services found at any such
Linked Sites or any links contained within such Linked Sites, whether or not WVO is affiliated with the
owners of such Linked Sites. Except as otherwise specified in these Terms or pursuant to WVOs express
written consent, you may not establish a hyperlink to this Web Site from your Web site or the Linked
Sites, or provide any links that state or imply any sponsorship or endorsement of your Web site or the
Linked Sites by WVO or the Providers.
8. DEALINGS WITH ADVERTISERS
Your correspondence or business dealings with, or participation in promotions of, advertisers found on
or through this Web Site or any Linked Sites, including payment for and delivery of related goods or
services, and any other terms, conditions, warranties, or representations associated with such
dealings, are solely between you and such advertisers. You agree that WVO (and its affiliated or
related entities and the Providers) shall neither be responsible nor liable for any loss or damage
incurred by you as the result of any such dealings or as the result of the presence of such advertisers
on or through this Web Site or the Linked Sites.
9. NO WARRANTIES
ALL CONTENT, PRODUCTS AND SERVICES ON THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY
KIND, EITHER EXPRESS OR IMPLIED. OTHER THAN THOSE WARRANTIES WHICH, UNDER THE U.S. LAWS APPLICABLE TO
THESE TERMS, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION, WVO
DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NEITHER WVO, ITS AFFILIATED OR RELATED ENTITIES, NOR THE PROVIDERS, NOR ANY PERSON INVOLVED IN THE
CREATION, PRODUCTION, HOSTING AND/OR DISTRIBUTION OF THIS WEB SITE, WARRANT THAT THE FUNCTIONS,
FEATURES OR SERVICES CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL
BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. THE CONTENT THAT YOU ACCESS ON THIS WEB SITE IS PROVIDED SOLELY FOR YOUR
CONVENIENCE AND INFORMATION ONLY. WVO DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE
RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEB SITE, OR AS TO THE RELIABILITY, ACCURACY OR
CURRENCY OF ANY CONTENT, SERVICE, AND/OR MERCHANDISE PROVIDED OR ACQUIRED PURSUANT TO YOUR USE OF THIS
WEB SITE.
WVO IS A DISTRIBUTOR, AND NOT A PUBLISHER, OF THE INFORMATION AND CONTENT AT THIS WEB SITE. WVO HAS NO
MORE EDITORIAL CONTROL OVER SUCH INFORMATION AND CONTENT THAN DOES A PUBLIC LIBRARY OR NEWSSTAND. ANY
OPINIONS, ADVICE, STATEMENTS, SERVICES, OFFERS, OR OTHER INFORMATION EXPRESSED OR MADE AVAILABLE BY
THIRD PARTIES OR PROVIDERS (INCLUDING IN THE LINKED SITES) ARE THOSE OF THE RESPECTIVE AUTHORS OR
DISTRIBUTORS OF SUCH INFORMATION AND CONTENT.
YOUR USE OF THIS WEB SITE IS AT YOUR OWN RISK. YOU (AND NOTWVO) ASSUME THE ENTIRE COST OF ALL NECESSARY
SERVICING (INCLUDING, WITHOUT LIMITATION, YOUR INTERNET CONNECTION) AND REPAIR OR CORRECTION OF YOUR
COMPUTER, NETWORK AND/OR SYSTEM.
10. LIMITATION OF LIABILITY
IN NO EVENT SHALL WVO, ITS AFFILIATED OR RELATED ENTITIES OR PROVIDERS, NOR ANY OF ITS OR THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS, OR ANY PERSON OR ENTITY INVOLVED IN THE CREATION,
PRODUCTION, DISTRIBUTION AND HOSTING OF THIS WEB SITE, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL,
INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, WHETHER ARISING UNDER CONTRACT, WARRANTY, OR TORT
(INCLUDING NEGLIGENCE) OR ANY OTHER THEORY OF LIABILITY, REGARDLESS OF WHETHER WVO (OR ITS AFFILIATED
OR RELATED ENTITIES OR PROVIDERS) KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES,
INCLUDING, WITHOUT LIMITATION, FROM THE USE OR ATTEMPTED USE OF THIS WEB SITE OR ANY OTHER LINKED SITE.
WVOS LIABILITY, AND THE LIABILITY OF WVOS AFFILIATED OR RELATED ENTITIES AND/OR PROVIDERS, TO YOU OR
ANY THIRD PARTIES IN ANY CIRCUMSTANCE, IS LIMITED TO THE LESSER OF (A) THE AMOUNT OF FEES, IF ANY, YOU
PAY TO WVO IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (B) $500. SOME STATES MAY
NOT ALLOW FOR THE LIMITATION OF LIABILITY DESCRIBED ABOVE, SO THE FOREGOING LIMITATION MAY NOT APPLY TO
YOU.
BY WAY OF EXAMPLE ONLY, WVO AND RELATED PERSONS AND ENTITIES SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY
CLAIM OR DAMAGE ARISING FROM FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT,
DELAY IN OPERATION, COMPUTER VIRUS, THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF
PERSONAL RECORDS, OR THE RELIANCE UPON OR USE OF CONTENT, INFORMATION, OPINIONS OR OTHER MATERIALS
APPEARING ON THIS WEB SITE. MOREOVER, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT WVO IS NOT LIABLE OR
RESPONSIBLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES.
THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS
SPECIFIED IN THIS SECTION 10 WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS
IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS
INURE TO THE BENEFIT OF WVO AND THE PROVIDERS, AND TO ALL RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES,
REPRESENTATIVES, ATTORNEYS, AND AGENTS.
11. GOVERNING LAW AND JURISDICTION
WVO operates this Web Site (excluding Linked Sites, over which it has no authority or control) from its
offices within the State of Florida (which may be subject to change from time to time at WVOs sole
discretion). The Web Site can be accessed from all 50 states, as well as from other countries around
the world. As each of these places has laws that may differ from those of Florida, by accessing this
Web Site, you agree that these Terms and your use of the Web Site shall be governed in all respect by
the internal substantive laws of the State of Florida, without regard to any conflict of laws
provisions, and shall not be governed by the United Nations Convention on the International Sale of
Goods. You further agree to submit to the exclusive jurisdiction and venue in the state and federal
courts located in Orange County, Florida, and the Middle District of Florida, Orlando Division,
respectively, for all disputes, cases and controversies regarding this Web Site, your use of this Web
Site, and your relationship with WVO. WVO makes no representation that materials on this Web Site are
appropriate or available for use in other locations, and accessing them from territories where the
Content is illegal is prohibited. Those who choose to access this Web Site from other locations do so
at their own risk and are responsible for compliance with local laws, including laws regarding the
transmission of technical data exported from the United States or the country in which you reside.
12. INDEMNIFICATION
WVO reserves the right to report any wrongdoing, if and when it becomes aware of it, to any applicable
government or law enforcement agencies. You agree to indemnify, defend and hold WVO and the Providers,
its and their officers, directors, employees, affiliated or related entities, agents, licensors, and
suppliers, harmless from and against any and all claims, demands, actions, costs, liabilities, losses
and damages of any kind (including attorneys' fees) resulting from your use of this Web Site, your
breach of any provision of these Terms and/or any negligent acts, omissions or intentional wrongdoing
by You. Any such indemnification shall be conditioned on WVO: (a) notifying you in writing of any such
claim, demand, action, cost, liability, loss or threat of any thereof; (b) cooperating with you in the
defense or settlement thereof; and (c) allowing you to control such defense or settlement. WVO shall be
entitled to participate in such defense at its own cost and expense.
13. MESSAGE BOARDS
In the event that WVO provides message boards, web logs or blogs, or discussion forums on this Web Site
(the "Forums"), you agree to use the Forums only for personal purposes in a noncommercial manner. You
shall not, without WVOs express approval, distribute or otherwise publish any material containing any
solicitation of funds, advertising, or written solicitation for goods and services. You agree that any
uploaded materials may be republished without compensation to you or any other person or entity. In
addition, you warrant that all moral rights in any uploaded materials have been waived. While WVO does
not and cannot review every message posted by you or any other user in the Forums, and although WVO is
not responsible for these messages, WVO reserves the right (but not the obligation) to delete, move, or
edit messages that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of
copyright or trademark laws, in violation of these terms, or otherwise unacceptable. WVO does not
endorse any information that may be posted on this Web Site through the Forums.
You agree that you must evaluate, and bear all risks associated with, the use of any messages,
information, or Content associated with the Forums, including any reliance on the accuracy,
completeness, or usefulness of such messages, information, or Content. In this regard, you acknowledge
that you may not rely on any Content WVO creates or information submitted to WVO by third parties,
including without limitation, information in the Forums, and in all other parts of this Web Site.
14. OTHER GENERAL PROVISIONS
These Terms are for the benefit of WVO and the Providers, its and their officers, directors, employees,
affiliated or related entities, agents, licensors, and suppliers. Each of these individuals or entities
shall have the right to assert and enforce these Terms directly against you on its (or their own)
behalf. WVOs failure to act with respect to a breach by you or others does not waive WVOs right to
act with respect to subsequent or similar breaches.
If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck
and the remaining provisions enforced. Headings are for reference purposes only.
You and WVO are dealing at arms' length, creating a commercial relationship. WVO is not your Agent or
your fiduciary. Many of WVOs businesses and facilities may be independently owned and operated by
independent franchisees and licensees. In such cases, these franchisees and licensees manage and
operate the facilities, and they are the employers of all employees and contractors who work at the
facilities. These franchisees are independent contractors, and no agency, partnership, joint venture,
employee-employer or franchiser-franchisee relationship is intended or created by these Terms.
The provisions and conditions of these Terms, and each obligation referenced herein, represent the
entire Agreement between WVO (including the Providers), its affiliated or related entities, and You,
and supersede any prior agreements or understandings not incorporated herein. In the event that any
inconsistencies exist between these Terms and any future published terms of use or understanding, the
last published Terms shall prevail.
WYNDHAM VACATION OWNERSHIP, INC., RESERVES ANY RIGHTS NOT EXPRESSLY GRANTED OR STATED IN THESE TERMS.
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